CPD Courses → Administration, HR and Training

Administrative Office Procedures

Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly.

With our Administrative Office Procedures workshop, your participants will understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting. It is also a marvelous instrument for quick reference and utilization. Strategies and procedures are a vital connection between the company's vision and its everyday operations.

Workshop Objectives:
• Organize a binder
• Develop procedures
• Prepare checklists
• Understand succession planning
• Collect the correct tools

  • Administrative Office Procedures - Module 1
  • Module One: Getting Started
  • Administrative Office Procedures - Module 2
  • Module Two: Review Questions
  • Module Two: Why Your Office Needs Administrative Procedures
  • Module Three:Gathering the Right Tools
  • Module Three: Review Questions
  • Module Four:Identifying Procedures to Include
  • Module Four: Review Questions
  • Module Five:Top Five Procedures to Record
  • Module Five: Review Questions
  • Module Six: What to Include in Your Binder (I)
  • Module Six: Review Questions
  • Module Seven: What to Include in Your Binder (II)
  • Module Seven: Review Questions
  • Module Eight: Organizing Your Binder
  • Module Eight: Review Questions
  • Module Nine: What Not to Include in the Procedure Guide
  • Module Nine: Review Questions
  • Module Ten:Share Office Procedure Guide
  • Module Ten: Review Questions
  • Module Eleven: Successfully Executing the Guide
  • Module Eleven: Review Questions
  • Module Twelve: Wrapping Up
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever